Daenerys is Wrong

Two key elements separate the best employees from the pack if you work in the tech industry:

1. Results matter – effort is a baseline expectation, but Results are where all lasting measures are tracked. No Sales Leader tracks hours spent, but they do track Sales close rates, forecasting accuracy, and revenue earned – all results-based statistics.
2. Impact is Greater than Intent – Similar to Results, Impact is what is measured, not Intent. You can have the best intent in the world, but it doesn’t count if it doesn’t have the desired impact. The heart does matter, as does integrity, but no business survives on great intent, only great impact.