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Rejected. Definitely Rejected.

Rejected. Definitely Rejected.

April 24, 2024 Thom Dempsey

Companies are getting super creative in how they humanely reject candidates. Often, companies state that they recognize the candidate’s experience and value but decided to move in another direction. That may be true, as “not you” qualifies as another direction and it just feels kinder. Some will go further and state that they’ll keep your resume on file for when a better role opens up. And, other Companies are now asking for surveys on the “candidate experience” after you receive a rejection. Or whatever it is these new polite rejections can be categorized as. Candidates are not looking for “You suck – we would never ever hire you if you were the last unemployed person on earth” but something in the middle and closer to honesty is preferable.

Learning: Rejections are part of applying for jobs—sadly, there is little to learn from them. Connections, perseverance, and resilience will get you the next opportunity and will most likely make you awesome at it.

If a company truly wants to help candidates without offering them the position, they should extend the offer to meet with the candidate, review their resume, and provide constructive feedback. That isn’t easy to do when you have 600 candidates applying, but if you are asking a candidate to go through 5-8 rounds of interviews, then it is the least you can do.


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hiring
Brené Brown For The Win

Brené Brown For The Win

April 22, 2024 Thom Dempsey

Brené Brown is brilliant. I have always loved the world she creates and guides us into with her books, TED talks, podcasts, etc. However, I will say that she is also creating a world that many struggle with. Being vulnerable is not only hard. In some cases, it’s just not safe to do. Work environments, still to this day, do not respect leaders that are vulnerable. Although, I would say that good leaders encourage it – they also are held to the standard of the Organization. I would also agree with anyone who says “there is a limit to vulnerability.” At the end of the day, the work needs to get done and done well. But, I think we all can work towards embracing Brené’s world more. My two cents.

Learning: For now, vulnerability is an aspiration. But like any goal, there needs to be a balance between the work, the human, and the vision (of what could be).


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vulnerability
Heart to Heart

Heart to Heart

April 19, 2024 Thom Dempsey

I don’t believe digital transformation is a way for consulting firms to make more money. They were making gobs of money well before that term came about. However, I have heard this sentiment multiple times from multiple layers in multiple organizations. It is a valid opinion, as far as opinions go, and I agree that there have been many failed digital transformation efforts. At its core, digital transformation is synonymous with massive change management efforts. And those are not easy. Of course, there are still plenty of folks that feel that Change Management is made up, as well. So, there’s that. Those folks likely sued the movie studio that made “A Never Ending Story” once the end credits came up.

Learning: Digital Transformation is a complex journey, but it’s also a never-ending one. In the Digital work age, evolution is continuous.


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digital transformation
Larry and the Law of Diffusion of Innovation

Larry and the Law of Diffusion of Innovation

April 17, 2024 Thom Dempsey

Change is constant—we all know that. However, I admire the skill of leading the right change at the right time. When it is possible to impact change, roughly 16% of people will happily raise their hands and run into the burning building (of change). I am one of them. However, I have learned this lesson: not all change needs to happen, and some change does not have to happen NOW. The right change at the right time is the sweet spot. Unless you are Larry, he’s part of the #neverchange movement. Sadly, no one has heard from Larry in a month because he’s still using dial-up and a rotary phone.

Learning: Not all change is necessary, but it is constant. Knowing where you are and what you need to manage the wave of change is critical to leading a team through it.


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change management, change persona
Not Aligned. Definitely, Not Aligned

Not Aligned. Definitely, Not Aligned

April 15, 2024 Thom Dempsey

Introverts and most people would not make a peep in this kind of environment. Whether an All Hands or a Summit or something of that scale, silence does not translate to agreement. A more personal and “in the field” approach will suit you better if you seek real alignment.

Navigating feedback takes a lot of work as a leader. You are there to make the tough calls, not abdicate responsibility. Conversely, you must gain inclusion to have lasting change, so feedback is necessary.

Learning: Leaders who assume feedback will come from the dynamics of large groups are likely not seeking feedback at all.


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feedback
Job Seeking with AI

Job Seeking with AI

April 12, 2024 Thom Dempsey

Job hunting isn’t what it used to be. Today, around 90% of companies are leveraging AI to quickly scan incoming resumes to determine the candidates that would best fit their needs. The specific AI toolset that recruiters use is called ATS (Automated Tracking Systems), and if you just submitted a resume through Greenhouse, then you likely just met ATS. The challenge with ATS is that it’s AI. Not a Human. Although there are bound to be significant time savings for the company in not having to review unqualified resume after unqualified resume, there is also the likelihood that the “diamonds in the rough” are getting passed over.

The interesting phenomenon about ATS is that several companies are cropping up, claiming to be experts in navigating ATS, promising “guaranteed interviews” for a small price. These are scams, perhaps not Nigerian prince-level scams, but ATS is still so new that few know how any company uses it for any one role within the company. In reality, many positions have over 600 applicants, and some have over 3,000 applicants. Also the degree of AI/ATS being used at any given company will vary – many just use ATS as a filing cabinet/storage bin.

Learning: If you are looking for a job, be patient and continue to reach out to your network. Your human connections will very likely land you your next gig. If you have a job and want to help others, be a job-seeker advocate by connecting candidates with your companies’ recruiters.


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We Need More Options Or Do We?

We Need More Options Or Do We?

April 10, 2024 Thom Dempsey

Overchoice is the cognitive delay that happens when there are too many choices. In some cases, it leads to “no choice decided.” Any salesperson can tell you about the “no decision” fatigue many prospective buyers face. Certain hacks help navigate “easy decisions” while allowing focus on “tough decisions.” Former US President Obama was known to limit his choice of suits to focus on real issues. Leaders, including CEOs, tend to follow similar hacks in decision-making.

Learning: What’s one thing you can simplify in your daily routines so that you can focus on the real issues?

References and Resources

Always Wear The Same Suit: Obama’s Presidential Productivity Secrets by Drake Baer/Vanity Fair; Type: Article


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Alice Must Have Known

Alice Must Have Known

April 8, 2024 Thom Dempsey

Whenever a conversation goes too far or too deep, it goes down the “rabbit hole.” I’ve heard “Rat hole” recently, but that’s just laziness. The Rabbit hole trope has been used since the mid-1800s, and it’s time to retire it. In mixed audiences of generalists and specialists or mixed-levels (such as Executives and Individual contributors), there is value in keeping a subject to a higher level. There are also appropriate times to “geek out.” Either way, save the bunnies.

Learning: Keep rabbits out of it.


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Agendas – Who Needs Them?

Agendas – Who Needs Them?

April 5, 2024 Thom Dempsey

Unless you are dealing with a complete narcissist, the main reason someone takes over a meeting is because they didn’t understand the purpose of the meeting in the first place. Pre-reads and Agendas can help address a lack of understanding. And, as most people jump from one meeting to the next, it’s easy for some to be unclear on the goals of any given meeting.

Learning: Pre-reads and Agendas are signposts of intention and can help keep meetings focused.

References and Resources

How to Finally Make Meetings More Productive (Re-Release) by Anne Morriss and Frances Frei/Fixable; Type: Podcast


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meetings
Not the Same Thing

Not the Same Thing

April 3, 2024 Thom Dempsey

If you haven’t seen Arnold Schwarzenegger’s non-blockbuster classic Commando, you need to stop everything and watch it—or put it somewhere in your queue. It’s best known for using the same extras, which results in the same people dying repeatedly throughout the film. It’s just fun that way.

There is a point here. And it’s the idea of Commander’s Intent. This military term combines strategic direction with the freedom to act. I have long admired this style as it lays out the objective and “mission” parameters and provides the necessary autonomy to the assigned team in the field.

For more insights, pick up the following books:

  • Alex Shootman’s “Done Right”
  • Jocko Willink’s “Extreme Ownership”

Learning: The concept of Commander’s Intent illustrates the blend of strategic direction and operational freedom without over-managing every detail.


Have you leveraged Commander’s Intent? Has it worked for you? We’d love to know your experience.


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