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Email and Slack ARE KILLING ME!

Email and Slack ARE KILLING ME!

Matthew Furlong

I know I’m not alone. I feel the comfort of knowing I’m not alone, but what are we doing about it? There is so much information, so many requests, so many “Quick…

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Guiding Principles, Work Management
The problem with KPI’s

The problem with KPI’s

Matthew Furlong

Towards the end of his tenure as co-CEO at SAP, Jim Hagemann Snabe discovered that the organization had more than 50,000 key performance indicators (KPIs). Snabe reflected, “We were trying to run…

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Guiding Principles, Work Management
Quote from Arianna Huffington
Overchoice – Overwhelmed by Choice

Overchoice – Overwhelmed by Choice

Matthew Furlong

How do you prepare for another Industrial Revolution? If you believe it is happening or around the corner, you are likely taking Digital Transformation seriously. And, like any significant change, you are…

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Digital Transformation, Guiding Principles
Why Best Practices May Not Work For You

Why Best Practices May Not Work For You

Matthew Furlong

Many books and blogs (including this one) share best practices for Digital Transformation efforts and Software implementations. And many of them, including this one, don’t say this enough: Best Practices for One…

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Guiding Principles, Implementation Best Practices, User Adoption
The Truth in Software

The Truth in Software

Matthew Furlong

In my time in software (Delivery, Sales, and Support), I’ve learned a few inevitable truths related to the dynamics of the groups within a Software Organization. I’m sure many would dispute some…

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Guiding Principles
Exploring Cultural Norms

Exploring Cultural Norms

Matthew Furlong

Culture eats strategy for breakfast. – Peter Drucker If this is the case, why is Change Management, an effort to address the Cultural underpinnings of Change Initiatives, often seen as wasteful? We…

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Change Management, Guiding Principles
permission
Permission to Take a Chance

Permission to Take a Chance

Matthew Furlong

Sometimes we need permission to do something outside our routine. To take a jump. To be uncomfortable. I’m very much like that. I don’t need permission to do what I always do. But…

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Career Growth, Guiding Principles
How Losing Your Keys Can Help Address Showstoppers

How Losing Your Keys Can Help Address Showstoppers

Matthew Furlong

The other day I lost my keys and asked my daughter to help me look for them. However, her idea of “looking” was to stand in one place and occasionally turn her…

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Guiding Principles
Pre-mortem
Pre-mortem – How to Prepare for Change

Pre-mortem – How to Prepare for Change

Matthew Furlong

You get assigned an implementation. It’s terrifying – people are going to hate it. So, you pick a team. And now you and your team are shaking in fear. “Why me?” you…

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Guiding Principles, Implementation Best Practices
Motivation for Creative Professionals

Motivation for Creative Professionals

Matthew Furlong

In the book The Rise of the Creative Class, Author Richard Florida postulates that motivation for Creatives is more intrinsic than extrinsic. Extrinsic Motivation uses rewards or punishment to motivate the correct behavior….

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Guiding Principles

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