I know I’m offending the .002% of people who love the RFP (Request for Proposal) process, but I don’t care. So I’m throwing caution to the wind on this one. The RFP Process is dumb. The RFP process is a way to get vendors to bid for work, and it made complete sense before…
Pattern recognition is critical in software delivery. In some environments, implementation is a breeze. The culture, the executive support, the lack of politics, and the technical ability all favor a successful implementation. Those environments are incredibly rare, but when you get a chance to implement in these environments – it’s like falling in love….
When you begin an implementation, it’s essential to consider the makeup of your end users. Whether dealing with your colleagues and friends or meeting folks for the first time, you’ll want to know the data. And here’s what the data is saying about your end users. The Law of Diffusion of Innovation roughly states that…
Apple is notorious for being a “measure twice, cut once” kind of company. It works for them. On the other hand, Google is more “launch and iterate” in their approach, which works for them. When you implement Subscription-based software, you have a choice about which approach works for you. Therefore, it’s worth a moment…
In the world of digital delivery, there is an unspoken debate. Well, it’s not a debate, but depending on where you sit, it’s a vital part of your perspective. If you live and breathe in the DAM (Digital Asset Management) or ECM (Enterprise Content Management) world – the Asset comes first. Metadata, Taxonomy, Keywords,…
Dear Executive, You did it. Thank you. We know that you spent a significant amount of money on new software. But, in the end, you selected the right one, and it’s intended to help us be more efficient and give you visibility into what we do. It will allow us to deliver more in…
When purchasing software and services, it’s easy to overlook what’s included in the services. Because, well, the software is so fancy. But if you are about to purchase software and services together, these five questions will help you get a handle on what you can expect going into the implementation. 1. Do you have a methodology…
There is a meme circling Twitter right now where Executives believe that Agile = Waterfall but with daily meetings. In Corporate America, “Agile” and “Lean” have often been misused to push projects (and people) fast. For example, it’s not uncommon for a disconnected Executive to demand quick results regardless of whether that’s wise. This…
You’ve spent months discovering, designing, configuring, and testing a tool – it’s all gone according to plan, and you’re ready to launch. And then it happens. You start thinking. Over and over. Is it ready? I’m not sure. Maybe we should do more testing. What about that one scenario I just made up that…
When Peter Drucker said, “Culture eats strategy for breakfast,” he was referring to the general health of an organization. Drucker’s tenet, however, is equally relevant when taking on digital transformation within an organization. And it’s often overlooked. When companies purchase software, they hire Project Managers and Contractors to help implement it. Maybe the Company…