Shields Up: How NOT to Approach Feedback

Receiving feedback is incredibly difficult. A very common response to receiving feedback is to dismiss it. Immediately. In some cases, If the employee receiving the feedback believes that their identity is being attacked, then it will not stick unless they release their grip on their identity parameters. Or, and I’m being sarcastic here, work through the below steps (preferably around 2-4 am). For a more in-depth toolkit and understanding of giving and receiving feedback, I recommend picking up the book Thanks for the Feedback by Sheila Heen and Douglas Stone.

Learning: To help navigate feedback blockers, approach receiving feedback as an opportunity to learn more about your identity construct.

References and Resources

Thanks for the Feedback by Sheila Heen and Douglas Stone; Type: Book