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Category: Work Management

The Requirements Gap – What to do When Something was Missed

The Requirements Gap – What to do When Something was Missed

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There is a Seinfeld episode where Jerry has to take his car to an unknown mechanic. For Seinfeld fans, Jerry was on the outs with Puddy at the time. Anyhow, Jerry is talking to George, questioning a $2000 repair the mechanic suggested, and George’s response was: “Well, of course, they’re trying to screw you! What do you think? That’s what they do. They can make up anything; nobody knows! “Why, well, you need a new johnson rod in here.” Oh,…

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The problem with KPI’s

The problem with KPI’s

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Towards the end of his tenure as co-CEO at SAP, Jim Hagemann Snabe discovered that the organization had more than 50,000 key performance indicators (KPIs). Snabe reflected, “We were trying to run the company by remote control. We had all this amazing talent but had asked them to put their brains on ice.” As organizations struggle to find efficiencies, the overindulgence in KPIs is getting a bit out of hand. It is not uncommon for any team or group to…

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Efficiency vs. Effectiveness

Efficiency vs. Effectiveness

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“Efficiency is doing things right; effectiveness is doing the right things.” – Peter Drucker I wish it were that simple. In the ever-increasing speed of work, we often confuse efficiency with effectiveness. The work is coming so fast that we can’t tell the difference. The result, of which, is a culture of busyness. We find ourselves in a perpetual game of whack-a-mole without having time to think about whether the right work is getting done. Or whether we’re even doing…

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Handling Stress in the Covid-19 era

Handling Stress in the Covid-19 era

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If you alive right now, you are likely feeling a crazy amount of stress. Whether unemployed or fully employed, there is increasing pressure associated with the unknown. As you factor in that very few businesses are thriving (with some obvious exceptions) — it is clear that the pressure to survive is immense for virtually every organization. If you are unemployed, the amount of competing applicants is staggeringly high. And if you are employed, the amount of stress your company is…

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Meeting Overkill

Meeting Overkill

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“What we need is — we need more meetings,” Said no one. Ever. Meetings are often seen as a “necessary evil.” A productive meeting can create and reinforce connections, inertia, and actionable next steps. However, most meetings seem to be more “evil” than “necessary.” In a post-COVID world, meetings are increasing, but the quality and necessity need a massive reset. Do we have a problem? Note: The above graphic is harsh. For many, this is their first time working from…

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