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Category: Best Practices

The Reset

The Reset

As the country continues to wait for the results of the election – one thing is very clear. We all need a reset. This election and much of the last 4 years have been stressful. Regardless of which candidate you supported on November 3rd, we’ve all been wound up pretty tight. Whether you call it gas-lighting or not – we’ve never experienced 4 years like the last. Four years where there was a clear good team and a clear bad…

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Zoom Rule #1 – Avoid Inducing Vertigo

Zoom Rule #1 – Avoid Inducing Vertigo

As my eldest goes through remote learning, she adds amazing stories of fellow students doing wacky things on camera. Mostly unintentionally. Her stories are absolutely hilarious and remind me that kids are amazing. Whether changing clothes, exploring the insides of either nostril for extended periods while on camera or forgetting to go on mute – her teacher has to remind everyone about zoom etiquette on a regular basis. I would love to say that this is just an isolated issue…

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Building a Community in the Workplace

Building a Community in the Workplace

NPR recently published a story about Hotel Corona. Hotel Corona, previously known as the Dan Hotel, in Jerusalem, became a hotel for people recovering from the Coronavirus. Over 200 people from all walks of life, ages, religions, and socioeconomic backgrounds were forced to live together during their recoveries. Two negative tests for COVID-19 was the only way out. If you have 35 minutes, it’s well worth your time to listen. But, to summarize, these individuals started as you would have…

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Email and Slack ARE KILLING ME!

Email and Slack ARE KILLING ME!

I know I’m not alone. I feel the comfort of knowing that I’m not alone, but what are we doing about it? There is so much information, so many requests, so many “Quick Questions” coming my way. It’s out of control. There seem to be no rules. But it seems that so many people agree that meetings are bad, email is a horrible way of working, and slack is like that super annoying guy peering over the cubicle wall every…

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What we keep (re)learning

What we keep (re)learning

Iowa. For many in the US, just saying the name of that state causes a visceral reaction. On February 3rd, 2020, Iowa held the Democratic caucus. This was to be the day where the Democratic party would begin the takedown of the Republican Presidential Incumbent, Donald Trump. Instead, it was the Democratic party’s takedown of the Democratic party. I may be jumping to conclusions and exaggerating a fraction here. But for the first time in many years, the candidates left…

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Pre-mortem

Pre-mortem

You get assigned an implementation. It’s terrifying – people are going to hate it. So, you pick a team. And now you and your team are shaking in fear. “Why me?” you ask yourself. “Why me?” asks everyone on the team. Here’s what you do. Panic. No, I’m kidding. First, lean into the fear. Ignoring it, hiding from it, trying to brush it off as it ain’t no thang – is the easy path. Instead, get your team together and…

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Measuring Value

Measuring Value

You are two years or more after implementing an enterprise software solution and you get the question, usually at renewal, and usually by someone in procurement: Why the hell am I paying this much for this software? (or some version of that). If you do get that question, it’s really handy to have a good response already prepared. Even better, it’s good to know you are going to get asked this question well before you get asked it. The following…

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Digital Transformation Considerations

Digital Transformation Considerations

Before you take on a Digital Transformation project, there are a few things I’d recommend that you consider before undergoing such a significant shift. Based on my previous experience too few companies slow down long enough to do this, but it will save you time and money in the long-run. What I’m talking about is performing a self-assessment of your organization’s capabilities and readiness for change by completing a Digital Transformation Readiness assessment. This will help you understand just how…

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Emphasis on Relationships

Emphasis on Relationships

Continued from a previous post. When leading an implementation, there are four essential characteristics that I’ve found separate the elite implementers from the pack: Conscientious Leadership Emphasis on Relationships Hunger to Learn New Skills Focused Hustle Let’s talk about an Emphasis on Relationships. What does having an Emphasis on Relationships mean? When talking about implementation, you are talking about change. Rarely does one thing get implemented that is the same as the thing it replaced. In the gaps between one system to…

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The Change Agent’s Persona

The Change Agent’s Persona

When leading a digital transformation effort, there are four essential characteristics that I’ve found separate the elite change agents from the pack. Those four characteristics are Hunger for Skills, (Focused) Hustle, Character (Conscientious Leadership), and (Strong) Relationships. And yes, this is a bit reductive but I figured it’s a good start to the conversation.  First, you need a conscientious leader. A change leader with strong character will dictate the depth of the implementation and influence it’s lasting (and positive) impact. Then,…

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