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Author: Matthew Furlong

When Busy Collides – Remember What’s Important

When Busy Collides – Remember What’s Important

I ran into a situation that I’m certain happens to so many remote workers. The other day, I was on my 10th straight work call of the day when my 6-year-old daughter, Esme, returned from camp. It was clear from the stomping around that she needed attention, but I had not scheduled any breaks to be with her. At some point, she came into my office and dropped this note “Play with me. Love, Esme” This note was the beginning…

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Organizational Change Potential – A Shared Vision

Organizational Change Potential – A Shared Vision

Part 3 of 5: Continued from a Previous post There are four common areas to address when preparing to implement change in your Organization: Pressure for Change A Shared Vision A Capacity to Translate to Execution A Realistic Workplan Let’s talk about a Shared Vision.   What does having a Shared Vision mean? From the book – A Beautiful Constraint (Source: &Strategy – adapted by Michael Hay): We need a view of where we want to go, and why, which…

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How to Treat your End Users

How to Treat your End Users

When implementing technology – it’s easy to forget this point: Your end users are your customers. If you treat them like your customers and thrill them, they’ll tell everyone! If you don’t – they’ll tell everyone! The above may seem obvious, but it doesn’t take more than five minutes searching the terms “Failed Implementation” to see that it isn’t that obvious. Many failed implementations are focused not on the end-users but on the stakeholders. Software implementations configured for stakeholders do…

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Organizational Change Potential – Pressure for Change

Organizational Change Potential – Pressure for Change

Part 2 of 5: Continued from a Previous post There are four common areas to address when preparing to implement change in your organization: Pressure for Change A Shared Vision A Capacity to Translate to Execution A Realistic Workplan Let’s talk about the Pressure for Change.   What does Pressure for Change mean? From the book – A Beautiful Constraint (Source: &Strategy – adapted by Michael Hay): To create the will to change, we first need the pressure to change….

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Book Review: Anything You Want

Book Review: Anything You Want

The best part of Derek Sivers’ book is, well, Derek Sivers. That and this book is a crazy fast read. You can read it in about an hour. In Anything You Want, Derek shares stories and principles that he learned from the creation, growth, and ultimate decision to sell CDBaby. There are four sections that I’d like to highlight that may have some relevance to your world. 1. It’s about being, not having In Anything You Want, Derek talks about prioritizing a…

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Organizational Change Potential – How to Assess

Organizational Change Potential – How to Assess

Part 1 of 5 When you first commit to taking on a technological change, you’ll need to start somewhere to ensure it’s a success. In the book, A Beautiful Constraint – there is a diagram that references that may help as a starting reference. The chart helps assess whether your company is ready for change. It is particularly relevant to a large organization that bought a new software solution to drive digital transformation. Here’s how to read it regarding software implementation…

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Implementation Ethics – Rule #6

Implementation Ethics – Rule #6

If you’ve ever implemented software, you’ve likely come up with a few rules to follow. I mean, of course, you have. You can’t possibly aim to learn the same lesson repeatedly. However, one rule that I try to follow in every implementation is easy to remember. Rule #6: Don’t be an asshole. In the book “The Art of Possibility” by Rosamund Stone Zander and Ben Zander, they paint a picture of how to get out of your own damn way…

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Strategy – Culture’s Favorite Breakfast Snack

Strategy – Culture’s Favorite Breakfast Snack

When Peter Drucker said “Culture eats strategy for breakfast” he was referring to the general health of an organization. Drucker’s tenet, however, is equally relevant when taking on digital transformation within an organization. And it’s often overlooked. When companies purchase software, they hire Project Managers and Contractors to help implement it. Maybe the company brings in a Global System Integrator like Accenture or Deloitte to advise on the Company’s best approach to change. Their Procurement group pours over the cost…

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The Mega Post Mortem – Remove the Silo of Mistakes

The Mega Post Mortem – Remove the Silo of Mistakes

Have you ever fallen off of your bike? Were you pushing yourself (attempting a jump, in my case) or just learning to ride? What did you do next? Did you hobble off in a fit of rage and quit, never to return to the 2-wheeler lifestyle? Or did you do a quick review of what went wrong, then tried it again? What about your organization’s implementation attempts? Have they all been perfect? Any mistakes? Most Digital Transformation efforts are a…

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Implementation Parable – Luck

Implementation Parable – Luck

Once upon the time there was an old farmer who had worked his crops for many years. One day his horse ran away. Upon hearing the news, his neighbors came to visit. “Such bad luck,” they said sympathetically. “Perhaps,” the farmer replied. The next morning the horse returned, bringing with it three other wild horses. “What great luck!” the neighbors exclaimed. “Perhaps,” replied the old man. The following day, his son tried to ride one of the untamed horses, was…

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