Accelerate User Adoption

Accelerate User Adoption

Software Implementations are becoming the norm. We implement slack because Water Coolers conversations no longer exist. We try a new Work Management solution because Emails and Microsoft Project can’t keep up. IT requires Single-Sign On because, well, everything needs to be secure. It’s just everything. And once one new software is in, you need to get another one. And another and another. It’s the world we live in now – it’s what people have been calling ‘Digital Transformation’ for a…

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Zoom Rule #1 – Avoid Inducing Vertigo

Zoom Rule #1 – Avoid Inducing Vertigo

As my eldest goes through remote learning, she adds amazing stories of fellow students doing wacky things on camera. Mostly unintentionally. Her stories are absolutely hilarious and remind me that kids are amazing. Whether changing clothes, exploring the insides of either nostril for extended periods while on camera or forgetting to go on mute – her teacher has to remind everyone about zoom etiquette on a regular basis. I would love to say that this is just an isolated issue…

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The problem with KPI’s

The problem with KPI’s

Towards the end of his tenure as co-CEO at SAP, Jim Hagemann Snabe discovered that the organization had more than 50,000 key performance indicators (KPIs). Snabe reflected, “We were trying to run the company by remote control. We had all this amazing talent but had asked them to put their brains on ice.” As organizations struggle to find efficiencies, the overindulgence in KPIs is getting a bit out of hand. It is not uncommon for any team or group to…

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Efficiency vs. Effectiveness

Efficiency vs. Effectiveness

“Efficiency is doing things right; effectiveness is doing the right things.” – Peter Drucker I wish it were that simple. In the ever-increasing speed of work, we often confuse efficiency with effectiveness. The work is coming so fast that we can’t tell the difference. The result, of which, is a culture of busyness. We find ourselves in a perpetual game of whack-a-mole without having time to think about whether the right work is getting done. Or whether we’re even doing…

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Leadership Communication

Leadership Communication

As a remote leader for the last 8 years of my career, I haven’t had the learning curve that some leaders find themselves on right now. Transitioning into a remote leader does require a re-tune. Organic moments in the office don’t happen unless you make them happen. And unless you have a sixth sense that crosses the space-time continuum, then you have to know what to focus on to do that. Forbes released a visual guide on five key things…

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The Incomprehensibility of Sense-Making

The Incomprehensibility of Sense-Making

This is a post about nothing…and everything. And all else in between. This is a post about ‘Posturing’ and the gas that fills the air that makes it all possible. The oxygen that feeds it and the carbon molecules that it exudes. It’s a post about life and death and sasquatches. But to really get into the spirit – to dive deep and stay shallow – you need to watch this from Reggie Watts Here is one particular gem from…

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Ruining the Ending

Ruining the Ending

Darth Vader is Luke Skywalker’s father. Bruce Willis is dead pretty much the whole time. Dil is a trans-woman. If you haven’t seen any of the movies I’m referencing, then I probably ruined your day. But seriously, if you haven’t seen Star Wars, The Sixth Sense, or The Crying Game yet – that’s on you. That’s totally on you. If you think you know what’s going to happen in the next six months – good luck with that. There are…

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Improv at Work

Improv at Work

I really can’t stand team-building exercises. I always feel like it’s forced fun. And I’ve been through so many team activities from pasta making to ax throwing to go-kart racing; I feel like I have done it all. Are our teams any closer because of them? I have no idea. So when I heard we were going to do a virtual team meeting with another team-building exercise, I was thinking, “Here we go again.” And when I was told I…

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Learning from Layne

Learning from Layne

I gave a talk about creating a work community last year that started with thirty seconds of me playing “Rooster” by Alice in Chains. If you don’t know Alice in Chains – first, you should. And second, they were a band that was popular during the 90s and were contemporaries of the likes of Pearl Jam and Nirvana. Based out of Seattle, as well, they played (and continue to play) in some of the largest venues. Third and last point…

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The River Parable

The River Parable

Two years ago, I wrote about the Starfish Parable. Since then, I’ve read several articles critiquing the message shared from that story. In those critiques, you’ll often find another parable that carries a stronger message about systemic change. The River Parable Once upon a time, there was a small village on the edge of a river. The people there were good, and life in the village was good. One day a villager noticed a baby floating down the river. The…

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