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The Secret to Work

The Secret to Work

Matthew Furlong

When it is all said and done at your job, what matters? Does it matter how many cogs you produced? How much in sales did you bring in? Or how many implementations…

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Career Growth, Change Management, Personal Growth
Facing Change – Knowing the Why is Everything

Facing Change – Knowing the Why is Everything

Matthew Furlong

“Not everything that is faced can be changed, but nothing can be changed until it is faced.” — James Baldwin We all knew why we had a reduction in force at Charles…

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Change Management, Digital Transformation
Change Fatigue – The Very Real Impact of Change

Change Fatigue – The Very Real Impact of Change

Matthew Furlong

Change Fatigue is very real. As organizations push forward efforts to Digitally Transform their work – countless applications, processes, and reorgs are being tossed at employees. The change doesn’t stop – there…

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Change Management, Digital Transformation
Building a Community in the Workplace

Building a Community in the Workplace

Matthew Furlong

During the height of the Coronavirus, NPR published a story about Hotel Corona. Hotel Corona, previously known as the Dan Hotel, in Jerusalem, became a hotel for people recovering from the Coronavirus….

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Change Management, Implementation Best Practices
The Necessity of the Co-Conspirator Model

The Necessity of the Co-Conspirator Model

Matthew Furlong

There is a running joke among Implementation Consultants that the first one through the door attempting to bring Change, no matter how good the Consultant, will be shot, especially at large, politically…

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Change Management
Adaptability vs. The “Bright and Shiny”

Adaptability vs. The “Bright and Shiny”

Matthew Furlong

A lot is made of the successes of Uber, Amazon, Apple, Airbnb, and Google. ‘Category Kings’ is what Al Ramadan, Dave Person, Christopher Lochhead, and Kevin Maney would call them in their book…

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Change Management
adaptability
Change
Change Calibration – Understanding Your End Users

Change Calibration – Understanding Your End Users

Matthew Furlong

Whether you are a change leader, accidental or other, you’ll want some help to understand and explain the challenge that lies before you. If you are an intentional change leader, you will…

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Change Management, Digital Transformation
Digital Transformation Considerations – Assess First

Digital Transformation Considerations – Assess First

Matthew Furlong

Before you take on a Digital Transformation project, there are a few things I’d recommend that you consider before undergoing a significant shift. Based on my experience, too few companies slow down…

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Change Management, Digital Transformation, Implementation Best Practices
Exploring Cultural Norms

Exploring Cultural Norms

Matthew Furlong

Culture eats strategy for breakfast. – Peter Drucker If this is the case, why is Change Management, an effort to address the Cultural underpinnings of Change Initiatives, often seen as wasteful? We…

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Change Management, Guiding Principles
Global Consulting Firms Know Global Marketing Organizations – Or Do They?

Global Consulting Firms Know Global Marketing Organizations – Or Do They?

Matthew Furlong

You are a Global Marketing Organization in disarray. The Agency spend is out of control, and the metrics to determine success are entirely missing (not to mention the off-brand work being done…

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Change Management, Digital Transformation, Implementation Best Practices

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