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Quote from Arianna Huffington
Overchoice – Overwhelmed by Choice

Overchoice – Overwhelmed by Choice

Matthew Furlong

How do you prepare for another Industrial Revolution? If you believe it is happening or around the corner, you are likely taking Digital Transformation seriously. And, like any significant change, you are…

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Digital Transformation, Guiding Principles
Why Best Practices May Not Work For You

Why Best Practices May Not Work For You

Matthew Furlong

Many books and blogs (including this one) share best practices for Digital Transformation efforts and Software implementations. And many of them, including this one, don’t say this enough: Best Practices for One…

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Guiding Principles, Implementation Best Practices, User Adoption
Do Nothing
Doing Nothing is an Option… Or is it?

Doing Nothing is an Option… Or is it?

Matthew Furlong

The book “Good to Great” is filled with Case Study after Case Study of organizations that faced a critical inflection point about whether to change something that was working or stay the…

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Digital Transformation
digital transformation
The Truth in Software

The Truth in Software

Matthew Furlong

In my time in software (Delivery, Sales, and Support), I’ve learned a few inevitable truths related to the dynamics of the groups within a Software Organization. I’m sure many would dispute some…

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Guiding Principles
Exploring Cultural Norms

Exploring Cultural Norms

Matthew Furlong

Culture eats strategy for breakfast. – Peter Drucker If this is the case, why is Change Management, an effort to address the Cultural underpinnings of Change Initiatives, often seen as wasteful? We…

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Change Management, Guiding Principles
Technostress – The Stress Multiplier

Technostress – The Stress Multiplier

Matthew Furlong

The term technostress was first introduced by the American psychotherapist Craig Brod in 1984 – well before technology dominated our lives. But, according to Joanne Griffen, author of Humology, even before the digital age, Brod described…

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Implementation Vocabulary, Work/Life Balance

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