We all need a way to deal with irrational feedback. I love how a group of Creatives in Ireland formed Creative Catharsis to handle that kind of feedback. They created hilarious posters featuring some of the ridiculous client feedback they had received over time. Some of these will be familiar if you’ve ever been a Creative….
Managers account for 70% of variance in employee engagement scores. Gallup, 2014 Why Great Managers Are So Rare It’s daunting for a leader to think that most of their employees leave because of them. As a middle manager, it is too easy to attribute this rationale to reasons above or around you. However, in…
In the last episode of Band of Brothers, a mini-series following the US 101st Airborne Division during World War 2, the troops from Easy Company – who have been through hell and back, are struggling with their new roles. Then, the war ends — no more fighting. No more dying – or so you’d…
“The grass is always greener” is a common phrase leveraged to combat employees fleeing a company. Often, that phrase is used to help employees understand that they may have an inflated perception of their new job offer. Like, beer goggles, but for jobs. It turns out it’s an actional Syndrome. If your employee is…
With an MS in Conflict Studies and Mediation, Dana Caspersen knows conflict. In the book, Changing the Conversation – she starts with 17 principles and anti-principles that help break down conflict into actionable guidelines. The book doesn’t ask you to avoid conflict; it only lets you think about your role in the conflict and…
There is a meme circling Twitter right now where Executives believe that Agile = Waterfall but with daily meetings. In Corporate America, “Agile” and “Lean” have often been misused to push projects (and people) fast. For example, it’s not uncommon for a disconnected Executive to demand quick results regardless of whether that’s wise. This…
You probably think that’s a ridiculous title: When receiving Feedback, Humanize – don’t personalize. But, of course, you will personalize feedback; that’s the whole point of feedback. And I agree with that. But let us be a little realistic – do you listen the same way when you hear feedback about yourself as someone…
Part 5 of 5: Continued from a Previous post There are four common areas to address when preparing to implement change in your organization: Let’s talk about a Realistic Workplan. What does a Realistic Workplan mean? From the book – A Beautiful Constraint (Source: &Strategy – adapted by Michael Hay): We need to have…