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Pent up – What to do with Irrational Feedback

Pent up – What to do with Irrational Feedback

Matthew Furlong

We all need a way to deal with irrational feedback. First, you need to determine if the feedback is, in fact, irrational. Sometimes the feedback we categorize as irrational is actually just…

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Guiding Principles, Personal Growth
The Middle Manager’s Guide to Middle Management: Books

The Middle Manager’s Guide to Middle Management: Books

Matthew Furlong

Managers account for 70% of variance in employee engagement scores. Gallup, 2014 Why Great Managers Are So Rare It’s daunting for a leader to think that most of their employees leave because…

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Career Growth, Leadership
War Time vs. Peace Time – Preparing for Implementation Role Change

War Time vs. Peace Time – Preparing for Implementation Role Change

Matthew Furlong

In the last episode of Band of Brothers, a mini-series following the US 101st Airborne Division during World War 2, the troops from Easy Company – who have been through hell and…

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Guiding Principles
The Grass is Always Greener on the Other Side – Unless You Are a Fish

The Grass is Always Greener on the Other Side – Unless You Are a Fish

Matthew Furlong

“The grass is always greener” is a common phrase leveraged to combat employees fleeing a company. Often, that phrase is used to help employees understand that they may have an inflated perception…

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Career Growth, Leadership, Personal Growth
Book Review: Changing the Conversation

Book Review: Changing the Conversation

Matthew Furlong

With an MS in Conflict Studies and Mediation, Dana Caspersen knows conflict. In the book, Changing the Conversation – she starts with 17 principles and anti-principles that help break down conflict into…

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Book Reviews, Conflict Resolution
Too lean - Nine Women Baby One Month
When Lean is Too Lean

When Lean is Too Lean

Matthew Furlong

There is a meme circling Twitter right now where Executives believe that Agile = Waterfall but with daily meetings. In Corporate America, “Agile” and “Lean” have often been misused to push projects…

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Implementation Best Practices
When Receiving Feedback, Humanize – Don’t Personalize

When Receiving Feedback, Humanize – Don’t Personalize

Matthew Furlong

You probably think that’s a ridiculous title: When receiving Feedback, Humanize – don’t personalize. But, of course, you will personalize feedback; that’s the whole point of feedback. And I agree with that….

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Conflict Resolution
Organizational Change Potential – A Realistic Workplan

Organizational Change Potential – A Realistic Workplan

Matthew Furlong

Part 5 of 5: Continued from a Previous post There are four common areas to address when preparing to implement change in your organization: Let’s talk about a Realistic Workplan. What does…

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Change Management, Digital Transformation

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