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Month: February 2021

Running in Place

Running in Place

Core teams are vital. In a software implementation, an engaged and hungry core team is critical to success. Conversely, I’m reminded why that is so important every time I see this cartoon by Tom Fishburne. I really wish the above image were a joke. So many Software Implementations, Digital Transformation efforts, and Change Management plans never have a chance for success because of the above hierarchy. Do you see anyone in your leadership organization that fits here? I bet you…

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And in the End

And in the End

SAAS (Software as a Services) implementations all have a similar trajectory. Most implementation services organizations have a fancy chart that represents these main phases: Discovery and Analysis – This is where the true scope of delivery and delivery capabilities is reviewed. In the UX space, this would be a lot of end-user, champion, and executive sponsor interviews. Design and Planning – This phase digests the Discovery phase and lays it all together as a plan that is mutually agreed upon….

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