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Month: September 2020

Zoom Rule #1 – Avoid Inducing Vertigo

Zoom Rule #1 – Avoid Inducing Vertigo

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As my eldest goes through remote learning, she adds amazing stories of fellow students doing wacky things on camera. Mostly unintentionally. Her stories are absolutely hilarious and remind me that kids are amazing. Whether changing clothes, exploring the insides of either nostril for extended periods while on camera or forgetting to go on mute – her teacher has to remind everyone about zoom etiquette on a regular basis. I would love to say that this is just an isolated issue…

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The problem with KPI’s

The problem with KPI’s

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Towards the end of his tenure as co-CEO at SAP, Jim Hagemann Snabe discovered that the organization had more than 50,000 key performance indicators (KPIs). Snabe reflected, “We were trying to run the company by remote control. We had all this amazing talent but had asked them to put their brains on ice.” As organizations struggle to find efficiencies, the overindulgence in KPIs is getting a bit out of hand. It is not uncommon for any team or group to…

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Efficiency vs. Effectiveness

Efficiency vs. Effectiveness

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“Efficiency is doing things right; effectiveness is doing the right things.” – Peter Drucker I wish it were that simple. In the ever-increasing speed of work, we often confuse efficiency with effectiveness. The work is coming so fast that we can’t tell the difference. The result, of which, is a culture of busyness. We find ourselves in a perpetual game of whack-a-mole without having time to think about whether the right work is getting done. Or whether we’re even doing…

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Leadership Communication

Leadership Communication

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As a remote leader for the last 8 years of my career, I haven’t had the learning curve that some leaders find themselves on right now. Transitioning into a remote leader does require a re-tune. Organic moments in the office don’t happen unless you make them happen. And unless you have a sixth sense that crosses the space-time continuum, then you have to know what to focus on to do that. Forbes released a visual guide on five key things…

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