In my time in software, I’ve learned a few inevitable truths related to the dynamics of the groups within a Software Organization. I’m certain that many would dispute some of these – so I’d love to hear your thoughts, additions, and amendments. Sales sell more than what the software can do Professional Services thinks the Product team has no idea how the Customer uses the product Product and Sales will always believe that PS should be able to deliver in…
Culture eats strategy for breakfast. – Peter Drucker If this is the case, why is Change Management, an effort to address the Cultural underpinnings of Change Initiatives, often seen as wasteful? We think about the technology, battle over price and then completely ignore that the technology being introduced is the “strategy” part of Drucker’s statement. What about the culture? Perhaps one of the reasons we have to re-learn this lesson is because we constantly forget. Remembering the last implementation that…
You get assigned an implementation. It’s terrifying – people are going to hate it. So, you pick a team. And now you and your team are shaking in fear. “Why me?” you ask yourself. “Why me?” asks everyone on the team. Here’s what you do. Panic. No, I’m kidding. First, lean into the fear. Ignoring it, hiding from it, trying to brush it off as it ain’t no thang – is the easy path. Instead, get your team together and…