Browsed by
Month: February 2018

The Noble Obstacle

The Noble Obstacle

I first ran across the term Noble Obstacle in the book “Finish: Giving yourself the gift of done” – Read the review of the book here. A noble obstacle (noun) is an attempt to make your goal harder than it has to be, so you don’t have to finish, but can still look respectable. It can even seem wholly legitimate, but it’s just a distraction. A noble obstacle is built to push you farther away from the intended goal. Often,…

Read More Read More

Facing a Challenge – The Semmelweis Perspective

Facing a Challenge – The Semmelweis Perspective

As the chief resident of Obstetrics in Vienna in the 1840s, Ignaz Semmelweis¬†oversaw two maternity clinics. But he had a problem. One clinic had a maternal mortality rate of about 10% while the other had a considerably lower maternal mortality rate at 4%. This¬†gap was very well known to people outside the hospital as often women would beg to be admitted to the Second Clinic, due to the reputation of the first clinic. Semmelweis struggled to figure out why one…

Read More Read More

New to Change?

New to Change?

Remember Blockbuster Video? You may not, but in 2004 Blockbuster Video had 60,000 employees. Today, it doesn’t exist. Its value proposition was pretty straightforward – you’d walk into one of 9,000 Blockbuster Video stores and rent a movie to take home. What Blockbuster didn’t take seriously was that streaming movies online was going to be a thing. By the time it figured it out – even tried to stream movies itself – it was too late. Perhaps you realize that you need…

Read More Read More

Strategy – Culture’s Favorite Breakfast Snack

Strategy – Culture’s Favorite Breakfast Snack

When Peter Drucker said “Culture eats strategy for breakfast” he was referring to the general health of an organization. Drucker’s tenet, however, is equally relevant when taking on digital transformation within an organization. And it’s often overlooked. When companies purchase software, they hire Project Managers and Contractors to help implement. Their Procurement group pours over the cost and the ROI and haggles to get the best price. Their PMO (The project management office) review the project plan and implementation methodology….

Read More Read More

Measure at Great Cost

Measure at Great Cost

Apple is notorious for being a “measure twice, cut once” kind of company. It works for them. Google, on the other hand, is more “launch and iterate” in their approach and that works for them. When you implement a Subscription based software, you have a choice about which approach works for you. It’s worth a moment of your time to think about which style best represents your organization. You can implement the software as Apple would. You can do a…

Read More Read More

Are you self-aware?

Are you self-aware?

I once managed an employee who excelled in specific areas of the job but struggled in other areas. He was strong at finding and building efficiency, but this led him to sacrifice valuable customer-facing time. And in a customer-facing business, efficiency may be important, but customer engagement and involvement is equally important. This was a point where we disagreed. Having discussions about strengths and weaknesses is normal. In my experience, employees were mostly willing to work on areas but not…

Read More Read More