When you first commit to taking on a technological change, you’ll need to start somewhere to ensure it’s a success. In the book, A Beautiful Constraint – there is a diagram that references that may help as a starting reference. The chart helps assess whether your company is ready for change and I think it is particularly relevant to a large organization that just bought a new software solution to drive digital transformation.
Here’s how to read it as it pertains to software implementation – going from left to right.
- First, you need the pressure to change. This can be a compelling event of some sort but there needs to be a general sense of urgency. Without it, you will go at whatever pace the slowest influencer wants to go.
- Then, you will need a shared understanding as to why you bought the software or changing the process. Then, you will need to clearly articulate the objective – what you need out of the change.
- Third, you will need to be able to resource it adequately during implementation and after. To resource adequately – you’ll want both the appropriate amount of resources to help facilitate the change and the right resources.
- Last, you will want to set up an approach that is realistic to your organization – one that you can achieve. Wanting something now but having no plan to get there will hurt your reputation and will lead to many unhappy people.
What’s great about the above chart is that it shows you what happens if one of those essential elements is missing. So although the results can be pretty extreme for the enterprise, it is meant to get you to think.
References and Resources
A Beautiful Constraint (Source: &Strategy – adapted by Michael Hay)