Browsed by
Month: December 2017

When Lean is Too Lean

When Lean is Too Lean

In Corporate America, the terms “Agile” and “Lean” have been misused to push projects fast – because, well, you can. If you ever feel like you are being rushed into failure, feel free to use this gem – it usually stops people in their tracks. You can’t make a baby with nine women in one month. If you think just saying that line and walking out of the room, George Costanza-style might not work – then perhaps reference Brooks’ Law….

Read More Read More

ER – A Reminder of Possibility

ER – A Reminder of Possibility

The script for ER sat on a shelf for nineteen years before it got picked up and made into a show. A show that lasted for fifteen seasons. A show that picked up 116 industry awards. And Launched any number of careers. And it sat for 19 years – very close to having never been. How many other shows are still sitting on a shelf? Better yet – How many of your ideas are sitting on the shelf? It’s worth…

Read More Read More

Candyland or Chess?

Candyland or Chess?

Software Implementation is not like Candyland. Take a card, move a few spots. Take another card, move another few places. Repeat until the game ends. Implementation is more like chess. It requires an active mind, an understanding of the pieces on the board, and the flexibility and grit to move around newly found constraints throughout the game. Most importantly, to be good at it, you need to practice. The point here and why I think it’s important is that when…

Read More Read More

Pent up

Pent up

We all need a way to deal with irrational feedback. I love how a group of Creatives in Ireland formed a group called Creative Catharsis to handle that kind of feedback. They created hilarious posters featuring some of the ridiculous client feedback they had received over time. If you’ve ever been a Creative, some of these will be familiar. When you are implementing, you’ll want to create an outlet for handling the irrational elements. Creative outlets, like the one in Ireland, will not solve irrationality but it…

Read More Read More

Launch Anxiety

Launch Anxiety

You’ve spent months discovering, designing, configuring and testing a tool – it’s all gone according to plan, and you’re ready to launch. And then it happens. You start thinking. Over and over. Is it ready? I’m not sure. Maybe we should do more testing. What about that one scenario that I just made up that has become super important – did we test that? Did everyone get enough training? Bob was out. What about Bob? Bob’s a terrific guy. Did…

Read More Read More

Letter to Executives

Letter to Executives

Dear Executive, You did it. Thank you. We know that you just spent a significant amount of money on new software. In the end, you selected the right one, and it’s intended to help us be more efficient and give you visibility into what we do. It will allow us to deliver more in less time, and we are 100% behind that. For that, we say a heartfelt “Thank You!” We are all invested in making our company and us…

Read More Read More

Implementation Parable – The Ceramics Class

Implementation Parable – The Ceramics Class

There’s a classic story from the book Art and Fear: The ceramics teacher announced on opening day that he was dividing the class into two groups. All those on the left side of the studio, he said, would be graded solely on the quantity of work they produced, all those on the right solely on its quality. His procedure was simple: on the final day of class he would bring in his bathroom scales and weigh the work of the “quantity”…

Read More Read More

Assessing Organizational Change Potential

Assessing Organizational Change Potential

When you first commit to taking on a technological change, you’ll need to start somewhere to ensure it’s a success. In the book, A Beautiful Constraint – there is a diagram that references that may help as a starting reference. The chart helps assess whether your company is ready for change and I think it is particularly relevant to a large organization that just bought a new software solution to drive digital transformation. Here’s how to read it as it pertains…

Read More Read More

When Receiving Feedback, Humanize – Don’t Personalize

When Receiving Feedback, Humanize – Don’t Personalize

You are probably thinking that’s a ridiculous title: When receiving Feedback, Humanize – don’t personalize. Of course, you are going to personalize feedback; that’s the whole point of feedback. And I agree with that. But let us be a little bit realistic – do you listen the same way when you hear feedback about yourself as someone else? I would argue that if you are sensible, the answer is no, and that’s what I mean by “Personalize feedback.” When you…

Read More Read More

Book Review: Anything You Want

Book Review: Anything You Want

The best part of Derek Sivers’ book is, well, Derek Sivers. That and this book is a crazy fast read. You can read it in about an hour. In Anything You Want, Derek shares stories and principles that he learned from the creation, growth, and ultimate decision to sell CDBaby. There are four sections that I’d like to highlight that may have some relevance to your world. 1. It’s about being, not having In Anything You Want, Derek talks about prioritizing a…

Read More Read More