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Month: November 2017

Implementation Ethics – Rule #6

Implementation Ethics – Rule #6

If you’ve ever implemented software, you’ve likely come up with a few rules to follow. I mean, of course, you have. You can’t possibly aim to learn the same lesson over and over again. One rule that I try to follow on every implementation is an easy one to remember. Rule #6: Don’t be an asshole. In the book “The Art of Possibility” by Rosamund Stone Zander and Ben Zander, they paint a picture of how to get out of…

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The Mega Post Mortem

The Mega Post Mortem

Have you ever fallen off of your bike? Were you pushing yourself (attempting a jump, in my case), or just learning to ride? What did you do next? Did you hobble off in a fit of rage and quit never to return to the 2-wheeler lifestyle? Or did you do a quick review of what went wrong, then tried it again? What about your organization’s implementation attempts, have they all been perfect? Any mistakes? Most Digital Transformation efforts are a…

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The Perfect Software Implementation

The Perfect Software Implementation

There is no such thing as a perfect software implementation. Let me repeat that because it’s really important to get this point across. There is no such thing as a perfect software implementation. Now it’s clear to me that more and more organizations are becoming aware that implementation, transformation, and change management initiatives are messy. Still,  it’s amazing how many organizations purchase a sophisticated software package and expect perfection. In fact, the reason(s) for buying the software often take a…

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